Privacy policy

Last updated 2026-11-04.

We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect and why.

What we collect

When you buy: your name, email address and purchase details are collected by our checkout provider, Payhip, and card payments are processed by Stripe or PayPal. We never see or store your full card number.
In our own records: order amounts, which tool you bought, and a one-way scrambled version of your email address, used to match support requests and prevent double-counting. We don't keep your name or address in our systems.
When you contact us: your name (optional), email address and message. We keep these to answer you and delete them 12 months after we close your request.
On this website: our host (Cloudflare) processes standard technical data, such as IP addresses, to deliver pages and protect the site. The GST checker runs in your browser; what you type isn't sent anywhere.

How we use it

To deliver your purchase, provide support and handle refunds.
To send product update emails, only if you agreed to them at checkout. You can unsubscribe any time.
To keep accurate business and tax records.

We don't sell personal information.

Service providers

Payhip (checkout and delivery), Stripe and PayPal (payments), Cloudflare (website hosting and our order records) and Google (if you use the Sheets version). Some store data outside Canada, including in the United States.

Your rights

You can ask what personal information we hold about you, ask us to correct it, or withdraw consent to marketing, by emailing loonieledgerservices@gmail.com. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.